Commendation letters praise someone for doing a task well above average. You might use one to boost morale in the workplace, because employees tend to thrive on recognition. Commendation letters don't just cite employment relationships. You can use them to acknowledge exemplary service to anyone who deserves it. For example, you might commend your dentist and her staff for providing you with the best dentistry experience you've ever had.
I would like to congratulate account manager Jennie Simpson for the exceptional work she did on the 'Customer Revive' project. I have been Jennie's supervisor at ABC Shipping for the past five years, and I'm proud to say that she has grown into an exemplary employee.
In one or two paragraphs, say why the person is worthy of your commendation. Be specific when describing what she's done, for whom and how it's benefited you or the company.
Advertisement Article continues below this adThough Jennie has always been a reliable, honest, positive and diligent employee, her work on the 'Customer Revive' project surpassed my expectations. When I gave her the assignment, I asked her to provide me with a spreadsheet of inactive customers in our sales database. Not only did Jennie give me the spreadsheet; she also conducted a survey to determine customers who were likely to return. Jennie's research led to our company acquiring five return customers whose recent sales have sparked a marked increase in company revenue. In addition, she obtained a feasible referral from an inactive client.
Before closing the letter, say what impressed you most about the person. In your final paragraph, write that you sincerely believe this person deserves congratulations or a reward for performing the job beyond expectations.
Advertisement Article continues below this adJennie is truly deserving of special commendation. While working on the 'Customer Revive' project, she consistently took the initiative to perform additional tasks and completed them with no extra financial reward.
You may write the letter to the individual or company that provided the service, a collection of people such as a supervisor and her staff, or the honoree's boss. Depending on whom you're addressing, use the second-person pronoun you or the more formal third-person he or she. When closing, thank the recipient for her diligence and say you hope to work with her again. Keep the letter to one page.
Advertisement Article continues below this adI would like to congratulate you on your unparalleled work on the 'Customer Revive' project. Our customers were highly impressed by your proactive approach in reminding them of the benefits of staying with our company. I look forward to working with you again in the near future.